Refund Policy

Last Updated: October 14, 2025

1. Refund Eligibility

Refunds may be considered under the following circumstances:

• Course cancellation by the institution
• Technical issues preventing access to services
• Duplicate payment or overpayment

2. Non-Refundable Items

The following are generally non-refundable:

• Tuition fees after the course has started
• Registration and admission fees
• Material and resource fees
• Examination fees

3. Refund Process

To request a refund:

1. Submit a written request to the administration
2. Provide payment details and reason for refund
3. Wait for review and approval (typically 7-14 business days)
4. Approved refunds will be processed within 30 days

4. Withdrawal Policy

Students who withdraw before the course starts may be eligible for a partial refund, minus administrative fees.

5. Contact for Refund Queries

For any questions regarding refunds, please contact our administration office.